You can do that by tweaking one of the text labels. From SYSTEM OPTIONS => Configure Text Labels, look for the "Clips Popup: Choose Clipart" entry. That's what appear after the " => " in the cliparts popup (IE "UPLOAD A FILE => CHOOSE A CLIPART") If you try to replace that textlabel with something like: CHOOSE A CLIPART <br><center><by Alex - General Discussion
YAY! 5 AM here, more than 6 hours on this subject, but at the end i found it! Only 4 lines of code, but really really well hidden... sort of routine of the routine od the subroutine. But that's ok, i will go to sleep happy. NOTE: The first one here who will try to even think we're not taking care of our users will be banned forever by me personally! Goodnite world, Alexby Alex - General Discussion
Yes, issue confirmed. You description helped a lot, and this is good: the "real" issue is far more dangerous, so really good you alerted about that with a way to "see" it. To tell it quickly, non visible sides elements are changed by position. You can replicate the issue without even resizing anything, just filling side1 and 2, and then returning to side1 and trying to savby Alex - General Discussion
Developers on the rescue! Some words to say about this topic. An update is really close (probably within today/tomorrow). In there, we added various small fix and addons, and 2 of them should finally solve your issues. So let me describe you them, and after the update you will be able to test and see if they work for you. 1st: in RTD cart, where you actually can see only side1 thumbnail, aby Alex - General Discussion
Fixed sizes are really more complex than ranged, and doing switch there globally would not be an easy task. My advice would simply be to made 2x4 and 4x2 options. They would be exactly the same thing, but inside the same product. You would just need to add another fixed size with switched coords in Configure Products => Configure Sizes => FIXED SIZES => Add New And name them (Namby Alex - General Discussion
Not sure, but it seems you had a temp problem. I tried reimporting order 0000005635 in designer, i added it to cart and i submit it. So, i simply repeated that same order. You can see it in your admin panel, order # is 0000005700 I did nothing strange, but thumbs there are fine. This leads to a common problem in debugging: i can't replicate the issue, so i can't debug it. I know this mayby Alex - General Discussion
Just to check: can you please tell me which ordernumber the screenshot of "Order confirmation and downloads" you posted is related to?by Alex - General Discussion
About Product Specific templates sorry, but the answer is no at this time. Catalog is built for general templates, i would need to develop a new catalog system to list also product specific templates. But as usual i will think about that, don't consider yourself abandoned!!! Another solution could be to save your templates as general ones, and disallow template categories you don't want for eby Alex - General Discussion
Sorry, but deleting system cliparts is not possible (they're shared for everyone) The three ways you have to control shown cliparts, per product, are: 1) selecting the type (All - SVG only - Non SVG only) 2) limiting the colors 3) enable/disabe system clipart categories It seems to me that what you'd like is just to remove SOME clips. If this is the case, the best i can suggest is to keby Alex - General Discussion
Quick note: Sales tax only applies to online payment orders, which as of now means paypal orders only. Quote orders are not subjected to that valueby Alex - General Discussion
Outline colorcount issue again Issue solved! The key for that is in "Configure Pricing Structure" area. I added a new toggle there, "Ignore background color in colorcount?", which is defaulted to no. If yes (which is what is needed in your case), bgcolor will be ignored and so, if you have a text with that same color, colorcount will not be reduced. In simpler words: ifby Alex - General Discussion
Pricing Matrix issue It's not a bug, you simply missed to enter a field. The "add 1 color" field is used if your colorcount is > than the max "colors" row found. In your case, you have rows for: 2 colors 3 colors 4 colors add 1 color fullcolor In other words, the "add 1 color" value is added only if colorcount is >= 5 To have it fixed you will oby Alex - General Discussion
Well, you can add a fields name "comments" with Input Type set to "textarea". That should do the trick, let me know. Alexby Alex - General Discussion
GREAT NEWS! I do not have any Mac here, so i've never been able to test Safari as needed. I do know there's a windows port, but it seems it has many issues, and i don't really think that safari on Win is a so relevant percentage. At the end, Safari is Mac browser and should be tested there: if now you confirm that it works with RTD in its own environment, well... that's a great news!!! Thaby Alex - General Discussion
Hello Dale, We will keep in mind you suggestion. Can't promise anything in short times, but will keep that in mind! About template, i would need to know which one is not working to check. Can you provide some more infos to detect it, as described here? Thank you! Alexby Alex - General Discussion
Good. Let me know if you will find any issue, enjoy!by Alex - General Discussion
The screenshot shown in demo version are old ones: they are just how Rtd was before. Now we organized things better, to have a more condensed layout. Anyhow, the main difference between old version and actual one is the items control area: in the screenshots you can see sliders and many lines "wasted" for a single element, too many to have a nice layout with MANY items in designer.by Alex - General Discussion
I added wording in the dev version. You will find some new variables available in "Configure Text Labels" on next update (i think max on Monday/Tuesday) The new labels you'll see are: Cart Order popup: paypal or quote entry text Cart Order popup: paypal or quote exit text Cart Order popup: pay using paypal button Cart Order popup: pay using quote button Cart Order popup: show sby Alex - General Discussion
I will need some time to make the needed tests, but i have some ideas on what may have caused the issues. FOR COS: This was probably related to a test i left there to check server loads. Now i removed that part of code, you should no more have these kind of problems. Just let me know if you will see it again. FOR GIFTMUGS: It may be something related to product change. Making a test deby Alex - General Discussion
Yes, it was an issue. I tested on your order #4264 Now, if "Include BGImages" is set to "no" or if vector output is choosen, eventual margins will be removed. Please try again now and let me know if all seems ok, your testings are really essential for us to make RTD better every day! Alexby Alex - Announcements from the RealTimeDesigner Team
Issue confirmed and solved. Plz try again and confirm all is ok. Thank you for alerting! Alexby Alex - General Discussion
Mark, the system parses the new fonts to be used for PDF/PS every hour. If you tried generating PDF/PS immediately after uploading the font, the reason could be simply the routine hasn't already parsed it. Please try again later, if the problem persists please tell me the ord# you're trying with.by Alex - General Discussion
A SMALL EXTRA NOTE as general templates could be used with ANY of your products, remember to use the most compatible product you have while designing/saving them. For example, if you've created a template using a product that uses borders and your users will open it in a product that doesn't, result would be a discarded border. Not good. So, ALWAYS use a product which has settings shared wby Alex - Howto and Tutorials
srservices is Italian. My reply is italian, english translation follows it. Per lo zoom, almeno nel breve periodo, mi sá che dobbiamo risponderti di no. Puó sembrare semplice, ma non é una modifica di facile implementazione. Potresti indicarci per quale tipo di prodotto pensi sarebbe utile? Cosí vediamo anche di capire se effettivamente puó essere utile o meno. For the zoom tool, atby Alex - General Discussion