Could you please provide me the SVG fily you used, so that i can repeat your exact steps? You can send it to "alex at alexander-bonivento dot net" Thank youby Alex - Announcements from the RealTimeDesigner Team
Ok, i did it! As mentioned, the new option is in "Configure Products" => "Configure Generator": it's named "Disable BG/FG images in cart designs". "disabled" means you will have the images, "enabled" means you will not. Again, this is product specific. Let me know if it's ok for you, Happy New Year!!!by Alex - Announcements from the RealTimeDesigner Team
The product you linked is "Invitations => Silver Double Hearts", correct? I looked in your setup, and in the "Configure Defaults" page for that product i can see: Default color value: Transparent Default strokecolor: Transparent Default background color: White Default shapes color: Transparent Default shapes strokecolor: Transparent Default font value: Unset Defauby Alex - General Discussion
I see. As you are using BG/FG also as a "describing area", you have no need to save it in cart as it actually has nothing to do with the design itself. Makes sense now, thank you for your explenation. At this point, a good solution may be this. In the same area where i added the new "Disable dashed border around design area" option, what if i'll try to add a product based oby Alex - Announcements from the RealTimeDesigner Team
Uhm... No, actually there's no way to do that. The reason for which we did it is simple: BG and FG images are just sort of "references" to make designe more attractive, while for admins as you hires allows to generate only what's needed to be printed. We're leaving BG/FG images there in lowres images (the cart ones, as you correctly said) so that customers can easily see which producby Alex - Announcements from the RealTimeDesigner Team
Thank you veyr much! Merry Christmas and a happy new year from us too!by Alex - General Discussion
Well... External border is a different thing: it's goal is you to define some sort of "graphic" to be shown out of the design area (basically, immediately out of the dashed line). If you will add a custom border, it will be avail for all products just like system ones. Then you'll have to go in each product for which you want that external border to be visible, and select the wanteby Alex - Announcements from the RealTimeDesigner Team
I'm here replying about the dashed line. I've added a style option in: SYSTEM OPTIONS => Styles Setup => There, on the right side, there are the "OTHER STYLE OPTIONS" The new one i've added is "Designer Image Dashed Border Color", defaulted to #000000. If you want to get rid of the border, you would just need to change that color to be the same as your BG one.by Alex - Announcements from the RealTimeDesigner Team
First of all, let me say that we're currently revising the affiliate system completely (as of now, the actual version is not used on our machines by anyone). Naturally, as i'll be shortly on that, every input is welcome. So let me explain at a glance what the system will do as planned, so we can discuss about eventual addons directly here. It's not really an affiliation system: from RTD poiby Alex - General Discussion
Order is now back. The order was made by 3 items, and it seems that one of them was corrupted (probably a small network down on cust side while saving order itself) So now you will see only 2 items in admin panel, you may want to ask the customer details about the missied 3rd one, if any. Alexby Alex - General Discussion
Yeah. I added it because i was tired to see all those "favicon.ico not found" entries in error logsby Alex - General Discussion
Thanks world!by Alex - Announcements from the RealTimeDesigner Team
Done, with the format you suggested. Thank you!by Alex - General Discussion
You'll be glad to know we're already working on something similar, so your extra hints are more than welcome! So far, what we already finished is a login for users. The only thing it can be actually used for is to keep custom cliparts (for example a logo), but as this is done, adding more features like resuming past designs will be much faster. I can't still promise any deadline (so many smby Alex - General Discussion
I'm glad all is fine (phew!). Let me know in case of new issues, possibly BEFORE i'll leave again Alexby Alex - General Discussion
Hello world, i'm back. Incredible how every time i go away something happens, i'm sorry about that. I found various small issues which are related to the new version of the image generation tool we're using. Some of them are probably bugs not related to us, so i've already contacted them and i'm waiting for a reply (generally they're quite fast). Anyhow, i found some quick workarounds at lby Alex - General Discussion
Hello World. As many of you probably noticed, in the last days we experienced some "RTD downs". Techically there were no "downs" at all: what happened is that the tool that generates images used too much resources, giving so the impression of a dead server. It seems like it is something related to large user uploads, or hires generations. In any case, some action on biby Alex - General Discussion
Then that's probably it. If you never used BGimage and your hires are generally ok, only one can't be a code exception. If it is cutted, it 99% means something is wrong with margins setup. If you do not have one already, i would suggest you to send a testorder to yourself using the same product/size used in 0000008045, filling the whole printable area designer allows. If also the hires of a tby Alex - General Discussion
One update: I noticed all was ok because i tried generating the JPG setting "Include BGImages (if any)? " to YES. If i set that to NO, i can see the cut. So, i think it's someting on your side, probably about margins: possible that the ordered design was placed out of margins for any reasons?by Alex - General Discussion
I'm sorry, but this time i can't see the issue. I tried on order 0000008045. I tried to generate: - vector - 200 ppi jpeg - 400 ppi jpeg All results was fine to me, no cutted parts. Can you provide some shots, to help chekcing better?by Alex - General Discussion
Sorry for the delay. Issue found, and now hopefully solved. I tried on both 7481 and 7800, and now all seems fine. Please let me know in case i messed up something else doing this fix Alexby Alex - General Discussion
Yes, it not normal... I was able to reproduce the issue, but not found a solution yet. I will post again when i'll find it, posting now just to let you know i'm working on itby Alex - General Discussion
Nice suggestion, done! New hires names now have this form: 0000009999_1-hires_design.zip 0000009999_2-hires_design.zip 0000009999_3-hires_design.zip etc... Alexby Alex - General Discussion
I hear you. Unfortunatly, addin a new system option would really be much harder than you can expect. So i found another simple solution: now you can edit the show order also for system options. So, to do what you need, you will just need to rename "shipping name" to "first name", add a "last name" required option and alter the showorders to meet your requirements.by Alex - General Discussion
I do perfectly know we're all here because of businness, but passion is always a must to do great things. I really want you to know that, at least for me, is very important to see how close you are to us. It makes RTD more than just a piece of software, and this will make it stronger everyday more. Thank you all for your replies!!!by Alex - General Discussion
Ok, good hints. I added, in the left bar, 3 "jump to" buttons to the main admin areas (company setup, order management and products setup) About textcolor, i have to agree: many companies may need to print what's shown in admin panel. I left there the lightblue BG, but i changed the textcolor back to black. It looks not bad to me, and should solve you issue. Let me know if youby Alex - General Discussion
No one liked my poor granitic gray layout? Sigh... LOL, glad you like this new one, thank you!by Alex - General Discussion
giftmugs Wrote: ------------------------------------------------------- As an afterthought, we as well as some of our customers use CorelDraw generated files and I was just wondering if the .cdr format could also be offered within the vector-files uploader options (in addition to AI, EPS, PDF and SVG). ------------------------------------------------------- As of now i'm afraid the answerby Alex - Announcements from the RealTimeDesigner Team
Button added, "Show all Orders". Basically it will simply reset the whole search area, let me know if that's what you wanted. Alexby Alex - General Discussion
Yup, it's in devel list. We will notify as soon as it will be done.by Alex - Howto and Tutorials