It can, but only about custom style's you've added. The initial 10 styles of RTD still needs to stay there. It's something we simply never faced as no one ever asked for that.by Alex - General Discussion
In that implementation they're working on no product, really. What you have is an instant pricing tool that just adds to the cart, and that's an embeddable module. This normally means that the navigation should be provided by the container outside the frame, which in this case is your website. I cannot understand how you could ever had a "close cart" button anywhere, with this setup.by Alex - General Discussion
That's because each tool is different in how they handle the conversion. Whenever you are close to one of the spot colors of each mode, results like that can happen. In this case, probably because of the proximity to the G value of the RGB version. However, note that the RTD uses EXACTLY the RGB values you have set. So at this point, I don't know if this is true also for Illustratorby Alex - General Discussion
Eh... sorry about that. RGB is the only mode that will ensure proper results online, at least because users will be seeing images from an RGB device (the monitor).by Alex - General Discussion
Are the images you're trying to upload CMYK ones, by any chance?by Alex - General Discussion
Found it. You caused an issue in your HEADER CODE FOR DESIGNER. Specifically, this style block you have on top: #userbuttons_addtext, #userbuttons_addshape, #userbuttons_addclip, #userbuttons_undo, #userbuttons_redo, #userbuttons_cleardesign, #userbuttons_indesigner, #userbuttons_addcustomclip, #userbuttons_managedesigns, .images_all_fg_class{ z-index:1; } 1st of all, having style blockby Alex - General Discussion
So, just to avoid frame confusion. This is the link you are calling in your 1st page: http://designer.realtimedesigner.com/customsigncenter-1/instant_pricing/index.php&system_products_categories_id=9937&product_id=68983& And, when added to cart, you're redirected here: http://designer.realtimedesigner.com/customsigncenter-1/ext_cart/index.php Now your questions. The close buttby Alex - General Discussion
The I need to see the product. Can you provide a link, or at least the full name of the product so that I can find it in your admin panel?by Alex - General Discussion
That really should not be. FG mask is applied on TOP of everything. You totally sure you've uploaded your mask file as a FG and not as a BG? Seeing which image you tried to upload would also help. In general, an FG image should just be an image as big as the whole design with transparency in the areas you'd like users to be able to drawby Alex - General Discussion
For that, you need to use Foreground images. There's a nice video in the manual here: http://support.realtimedesigner.com/wiki/doku.php/videos Look for the Products with Background and Foreground Images one. Also described in the manual here: http://support.realtimedesigner.com/wiki/doku.php/rtd_manual_ch_08_product_setup#fixed_sizes_background_and_foreground_images Alexby Alex - General Discussion
Take your time and have fun with results!by Alex - General Discussion
Oh, and if you want to even skip the cart, you can try appending this code in the FOOTER CODE FOR DESIGNER section of your store: <script type="text/javascript"> function rtd_custom_fixes() { if (document.getElementById('cart_view')) document.getElementById('cart_view').style.display='none'; } var LocalComposeCheck_pre=0; var LocalComposeCheck=0; Compose = (functiby Alex - General Discussion
Hello there and welcome to the Forums. DirectCSS is not a good way to do this: it can be used to HIDE things, but you're asking to alter to flow. so, that's not your option. The external notification: it's a legacy tool, nowdays a better choice would be to build your receiver page by making use of the RTD API and using the final thank you page (which can ALREADY be set different per each stby Alex - General Discussion
I am sorry, but such feature is currently unavailable. From a technical perspective that's because in the designer we handle also texts as images, and so effects we can apply to text entries (such as bold or italic) can at most be applied to the ENTIRE element. This also because there's a strict relation between possible effects and uploaded fonts: bold and italic are not "font effects&quoby Alex - General Discussion
If you have no groups, you an also use the mass config tool. Go in PRODUCT OPTIONS => Mass Configure Tools => Re-set all Defaults. Check the Ignore this step option for steps 1, 2 and 3. Step 4 is the one allowing you to set the clipart categories, and here is where you have to select them all. STEP 5 should already show you all options as (IGNORED), and in the final step you can selecby Alex - Howto and Tutorials
Hello again. So, I tried a couple times. But was unable to get the issue. I was in chrome and after clicking the proof button a PDF file was saved, ready for me to open it. And it was just fine, no blank area. In the logs I was unable to find useful info either, so I really have nothing specific to look at. For this, I think it's a timing issue. Something like the script being too fast in rby Alex - General Discussion
Busy days in here! I will try to look into this, but it will more likely be during next week. Just FYI!by Alex - General Discussion
it would now be possible by using templates. But if you want that to be generic, then easiest way would probably be to create a new store in your system and use it for these kind of products. With a dedicated store you can easily hide the dropdown via CSS (by hiding the panel_sizes ID)by Alex - General Discussion
What was the issue? forced download or blank page?by Alex - General Discussion
Uh, if we have no way to replicate the issue that it would be hard to debug. However, if it is a "sometimes" thing, this means it is not a coding error. So could be related to temporary server issues perhaps. But the problem is if I cannot replicate it then I really have nothing I can check... which means I will need as much data as possible. If you will see that happening again Iby Alex - General Discussion
Where? In the RTD cart? If you want to override the default, that link can be changed from: SYSTEM OPTIONS => Configure RTD-Catalog => Reduced Catalog Configby Alex - General Discussion
Parsing the results and looking for EXTVAR vields should not be hard. However, such code already exists, and it is the one, which will return extvars in querystring formby Alex - General Discussion
Seems like a silly style issue. I've never seens the WP admin panel with that look. Looks like the full list of products IS actually there, but it is visually truncated to the right. Fixing it should be easy, but requires me to access your admin panel to edit the plugin and give that block a more appropriate style. As we already have a support ticket opened, can you send me your WP panel accessby Alex - General Discussion
You 2nd thumbnail is showing PRODUCT TEMPLATES, while as I metnioned the automatic script of the plugin is for GENERAL TEMPLATES. However: when you click on products as per your 3rd image, some links should auto populate. Looking at the page shown in your your shot, I see the template link is currently this: http://realtorsignsandsupplies.com/wp-content/plugins/woocommerce-realtimedesigner_1by Alex - General Discussion
If you can use "Show/Hide" then this means the API credentials should work fine. In general, the templates listed there should be general templates. You sshot shows you ARE actually trying to list something, so my very 1st question is this: for the product you're linking to, are you sure there are templates it should display? I'm asking this because the "Real Estate" categoby Alex - General Discussion
The limit of 6 for raster scales is an educated guess to avoid problems. Servers are the same for everyone, so avoiding stress is not a matter of $$$, but being sure there will be no slowdowns for anyone. So I'm sorry, but the only way to have that value increased would be to be in a custom RTD enterprise install, where the only user is youby Alex - General Discussion
Unfortunately the most you can do is to include or explude ALL cliparts via the Exclude cliparts from hi-res option. Selecting specific ones is currently not possible. However, for a scenario like the one you described (where I assume you'd manually add the cliparts you want with better quality), I would download by leaving cliparts and chekcing the Include Items as Separate Layers option. Theby Alex - General Discussion
That shot shows the cart, not the checkout phase. However Cos is right, it's because you're in the frame. For this, I've applied a little modification. If a CC payment option is involved (as PayPal PRO), then the payment selection page will be forced to load on TOP. This means it will take over any page and frame you're eventually in, exposing so the SSL url with no doubt. This should solve aby Alex - General Discussion
It depends on your integration. If you're embedding and you'll make your site SSL, you'll run into the issues described here: http://support.realtimedesigner.com/forum/read.php?3,6595 But in any case, secure chekout pages of the RTD should force to load on top, and so going outside of eventual frames in any case. What I'm asking is if this is happening. Have you tried yourself? Can you take a sby Alex - General Discussion
Well, but... It actually IS. Cart in the RTD is not secure becuase it's only a cart, but every checkout page is served as SSL, by the moment you submit the order. So, there should not be a single non-secure page where CC or payment info are required. Have you tried yoruself? Would you be able to show a sshot showing which page is actually flagged as non-secure? Would of course need to the sby Alex - General Discussion