Unfortunately that message is hardcoded. However what you say makes sense, so I can just alter it for everyone. Current possible error messages are: Error: Please use only letters or digits for the login. Error: Please insert at least a 5 characters login. Can you suggest how we might change those so that they'll look "effective"?by Alex - General Discussion
Message received. We will add those products during the day. You will be contacted by us when done.by Alex - Announcements from the RealTimeDesigner Team
Scott, The "auto post from API" wasn't even made by me directly. That's a REALLLLLLLY old version!!! Nomrally I'd just recommend to go with our new plugin version, but that would require you to rebuild anything on your site as well as it will surely not be compatible. This might not be that annoying though, as it really depends about how many products you're linking via your WP sitby Alex - General Discussion
Ok so: I was able to see that happening, after some tries. For you to know, I will be away shortly and till Sunday night. This to let you know in case you'll be guessing why I'm not replying anymore. What I found: the issue is in your header of course, but I also found the root. You are loading an external CSS. Specifically with this line: <link rel="stylesheet" href="httpby Alex - General Discussion
Actually, in here I am using Palemoon (it's a fork of FF but it's not "pure" FF). So, assuming it might be related to it: have you laready tried to visit if from FF on a different computer? Just to narrow down if the problem is only your own computer or FF in geenralby Alex - General Discussion
BGcolors are probably one of the most "user hacked" divs of the RTD, so makin any change there can always be problematic. But your issue is mainly about showing to users, in words, the selected BGcolor. Fun thing is: it's already there, just hidden!!! You just have to add to your CSS sometihng like this: #design_showbgcolors_title_selected { display: inline !important; } and it shby Alex - General Discussion
I'm afaid I'm in need of a link to check. I looked at a random one of your main store and everything looked just fine in both FF and Chrome Alexby Alex - General Discussion
Aaaaaaaaaaand.. thank you! Merry Christmas and Happy New Year to everyone reading this. Alexby Alex - General Discussion
I am pretty confused here... The image looks correct. This is the URL mentioned in you #5, and yes, it shows just as in your image: http://designer.realtimedesigner.com/customsigncenter-1/instant_pricing/index.php&system_products_categories_id=10832&product_id=80836& That is the same exact image I see in your "extra options". In your image3 it looks empty, but I tried tby Alex - General Discussion
"except the heading" means you want to remove all the button but leave only you head text line? Target things into things is easy, that's actually what the CASCADE od CSS stands for. For example, if you'd use this you would hide every time the entire local_table_clipspopup_mainsections block: #local_table_clipspopup_mainsections {display: none; } If you'd like to do the same but onby Alex - General Discussion
I'm sorry but there's no easy way to do that. If you'd hack to "force" SEARCH ALL WORDS, then it would always override any other selectionby Alex - General Discussion
You can style its size with it's external class. Like this in your DirectCss: .tabs_floatingdiv_extclass_owndesigns { width: 70% !important; height: 70% !important; left: 15% !important; top: 15% !important; }by Alex - General Discussion
To hide that button only, in your DirectCSS you can add this line: .pandisplay_c_thumb .SizesStyle { display: none; } Hope this helps!by Alex - General Discussion
This will be probably solved by the update I have already scheduled for that website of yours. Will test when I'll perform itby Alex - General Discussion
Not from the RTD admin panel. Things like the IDs are useful mostly with API based applicationby Alex - General Discussion
I have done that and replied to the ticket to notify you. I'm reporting this here as well as I saw no replies from you there, so just to be sure you know that had been doneby Alex - General Discussion
You do have a CSS issue with your header code in the RTD, specifically about z-indexes. In your code you have this div opening, which contains the whole menu: <div id="topNav"> and inside it you do have several blocks containing the manues opened like this: <div class="megaMenu" id="MegaMenuxxx"> But there's the nonsense. In your header code you do hby Alex - General Discussion
Ok, I will probably on Sunday. As we do have an open ticket, I will reply in there to let you know when done.by Alex - General Discussion
Ups, my bad... sorry, I forgot about this. Now done though! In the Configure Pricing Structure area I have added 2 new yes/no options: CAP SYSTEM CLIPART CHARGE? and CAP CUSTOM CLIPART CHARGE? Those are doing what you asked, for both custom and system cliparts separately. Sorry for the delay!by Alex - General Discussion
The "browse templates" button is actually added by the plugin, so the only way to show something exactly where that button is would be to work right within the plugin itself, which I don't think you want to do. The easiest thing would be to add a new field via the plugin that will allow you to put custom HTML right where you want it. At that point, it will only be a matter of placinby Alex - General Discussion
In that order, customer ordered 12 + 10 Golf Flag (Grommets) and yes, they are 0.25 lbs each. Total would need to be 5,5 lbs. But order is saved as 49.5 lbs, so question is where the extra 44 lbs are from? Considering you have 22 products, it seems there's something adding 2 lbs to each item. Looking into your product configurator fields (which can actually carry an extra weight), I see 3 opby Alex - General Discussion
I'd need to see it happening to answer properly. Is there an order# I can look at where this issue is visible? Thanksby Alex - General Discussion
Ok, I see your confusion. BUt I have to quote myself from the other thread I linked above. You tried to change the RTD link from HTTP to HTTPS: obviously it was not working. From that thread: Quote2nd, WHOLE RTD links (designer). Invoking the API or an RTD link with the SSL version is not going to help. This because you might be invoking the designer with an SSL url, true. But everything loaby Alex - General Discussion
Hi Don, You cannot convert RTD to https. See this reply of mine: http://support.realtimedesigner.com/forum/read.php?3,6595,6600#msg-6600 If your site will be https, then the only way will be to load the RTD links top-level or standalone. Cannot be loaded into a popup or iframe.by Alex - General Discussion
It normally depends on which carrier you're using. Live pricing from UPS, FEDEX and USPS relies on external servers RTD queries via their API. So, if for whatever reason those servers are slow in replying, issues like this could happen. I would vote for this as there's no consitency, which means it is not a "coding" problem, bur something related to specific network conditions. I kby Alex - General Discussion
You can reduce the margin-top of #allpanels_controlboxby Alex - General Discussion
There is a style option for that. In SYSTEM OPTIONS => Styles Setup => => OTHER STYLE OPTIONS, at the bery bottom, there's the initial placement of item properties (colors, fonts, align, etc) (center/itemalign) property. The behavior you describe now is how it acts with center. If you will change it to itemalign it will show the popup vertically related to the item area you invoked tby Alex - General Discussion
Updates about my tests: they're actually doing good, which means I was able to send through a separate mailing system. Next step will be to try all the combinations we need, IE being sure we can send attachments, CC emails and similar stuffs. Once done it would be time for a live test. Of course we have to assume also possible issues, so I'd try to activate it during a weekend, more likely. Bby Alex - General Discussion
Hello, I confirm it's an issue on our end. Randomly, probably because system emails look so similar, one or more of the servers are temporary blacklisted by some spam listing providers. For some reason that's not constant: it's "sometimes". Checking logs we're just sending out regular RTD emails, so in these days I'm trying a new approach to send emails from an external service.by Alex - General Discussion
Hello everyone, We know we had not been very active in the forum in the latest months, but this does not mean we're on hold: a lot of things happened outside of here! Simply put, a lot of RTD users are no more asking for core RTD modifications, but a lot of custom coding for altering the regular RTD behavior as well as heavy integration coding projects. For this, the vast majority of our actby Alex - Announcements from the RealTimeDesigner Team