Thanks, that make it clearer. Major changes to the shipping and sales tax would be a welcomed. So with no zones or weight tables loaded RTD passes off the total weight we've defined in our products to Paypal so Paypal can calculate shipping?by cos - General Discussion
Can you explain this a little more. I'm sorry, I don't understand where you are referring to in RTD. If you set these values to ZERO in RTD, you can use Paypal routines for these charges.by cos - General Discussion
Admin Wrote: ------------------------------------------------------- > We are now looking at various shipping routines > that already exist - paypal has one within its > site. > I was thinking about that in looking for the solutions. Can we already use the Paypal shipping routines instead of the RTD one? > While we support basic shipping functionality, we > expect thby cos - General Discussion
1. In our shipping options we've added a $3.00 modifier for all shipments to cover handling. This is experimental at the moment and subject to change. We have "preferred" customers with specific products, for their use only, that we do not want to charge this $3.00 handling charge. Is there a way to customize this on a per product basis? The only way I can figure to do this is lower theby cos - General Discussion
Agreed. We've had the same issue.by cos - General Discussion
I'm getting addicted to you guys. This is great. These small changes with attention to detail are what make RTD great. It's the look, feel and speed of work flow that go hand in hand to make for an excellent experience when using this setup. Today as I worked with orders all day long I got a tremendous sense of greater satisfaction with the happier screen environment. This is important.by cos - General Discussion
Oh, I see. We print on a b/w laser printer, so the text actually comes out almost black. I can see where this would be a problem printing in color.by cos - General Discussion
Another suggestion for the new look: "Manage Orders" is where we go all day long, about 99% of the time. We leave this window open as much as possible. Could you add a sort of "quick jump" button to go directly there instead of having to open the menu slider.by cos - General Discussion
We do the same thing. To solve this problem, in the print dialog box when printing, uncheck the print background option. We use Macs, so don't know if yours will be the same. Works perfectly.by cos - General Discussion
Thanks for the facelift of Admin Panel. I feel like I've been let out of jail. Don't have to look at those dim gray walls anymore. Great job. I like it.by cos - General Discussion
Wow, you're great. That's perfect. Thanks for the quick response.by cos - General Discussion
When I perform a search in "manage orders" it works fine. However, the only way I can seem to find all my orders again is to perform a search for nothing. Could you add a button to show all records again?by cos - General Discussion
Here, here. I second that congrats. Job well done. You guys are great about implementing the suggestions we make. Thanksby cos - Announcements from the RealTimeDesigner Team
Any product with retangular substrate will do as an example. Here is a 6x24 corrugated sign: This is what the customer sees when using the designer (note-we've chosen to display the substrate image): This is what administrator sees in the manage orders screen: This is what the customer sees when viewing the auto generated jpg view in their email. Is also what appears when you clickby cos - General Discussion
Is it possible to show the outside edges of a design when a jpg is generated in the various views; user revise link, jpg links etc. When we do a user revise, the jpg sent to the customer shows only the words, etc on the background (if white) so it is difficult to show customer the design and indicate where the edge of the sign is in relation to their design. Would it be possible to add a feby cos - General Discussion
Yes, Yes, Yes. Thank you. This is great.by cos - Announcements from the RealTimeDesigner Team
Hmmmm . . . Save over last imported . . . couldn't you add that command in the Product template also?by cos - Howto and Tutorials
That was quick. Thanks. Looks clear.by cos - General Discussion
I've set up a couple email and export templates. One sent to us for our use and one for customer. The one for our use is very detailed. We like it. We want to give the customer some basic details of what they ordered, but there are certain items which I cannot get to show in the email no matter how or where I place the codes. Codes such as items width, height and name, etc. Actually I thinkby cos - General Discussion
Perfect. Thank you. Your customer support is excellent!by cos - General Discussion
When a user uploads their own file a thumbnail appears in the dialog. Can wording be added to that dialog to tell user they must click on the thumbnail of their choice to actually add the file to their design? Thanksby cos - General Discussion
Is there a way to make the coordinate switch active for fixed sizes? I can only seem to do that for ranged sizes. For example we set up and NAME A BANNER a "2'x4' 13 oz banner" which we consider a horizontal banner and don't care which measurement comes first. If it is a vertical banner, we still call it a 2'x4' banner, because typical customer doesn't know or care about which numby cos - General Discussion
Yes, that's a good idea. Though, it would be very helpful to be able to edit the products. Another instance is when I've made templates and want to change the default 600 pix designer area to be 500. The editable text I put in there is now too large. Also, it's so easy to make a mistake and realize much later there's no way to change it. For the dates, though, this is a great work around.by cos - General Discussion
We have a temporary solution. Requires emailing payment info separately, but works. Put this into the field in "Cart Order popup: pay using quote button" under "Configure Text Labels" "SUBMIT ORDER FOR DESIGN CHANGES AND OTHER PAYMENT OPTIONS. IF PICKING UP YOUR ORDER IN OUR SHOWROOM CHOOSE THIS OPTION. SHIPPING WILL BE DEDUCTED AND WE WILL SEND NOTICE OF PAYMENTby cos - General Discussion
Thank you. I know you're busy.by cos - General Discussion
Is there a way to show shipping as "none" for customer pickup?by cos - General Discussion
Any answers on this one?by cos - General Discussion
Nice solution to use the 1x1 transparent gif. You also have to change the text label that reads: "Upper Tabs: Product" in the field, the default is "Product". You have to delete that word "Product" All is well. Good solution. I noticed that the "Design another" loads the current cart contents in the catalog, so that can be used as a starter forby cos - General Discussion
Once a product template is created, is there a way to load the template in designer, make changes, then save the template back to the same file so as to keep the same link to the template? For example: I have products with date - 2008 - and next year want to change to 2009 without having to redo all the templates and links.by cos - General Discussion
>Alex Wrote: ------------------------------------------------------- ]> Another solution could be to save your templates > as general ones, and disallow template categories > you don't want for each product (PRODUCT OPTIONS > => Configure Products => Disallowed General Templates) That's a workable solution for now. Thanks. > About disabling "Product"by cos - General Discussion