Alex, Perfect! Exactly what I need. Thank you! Scottby mycustomhoodies - General Discussion
Alex, I cannot remember or maybe I can't find it, but is there a way to have tool tips on, but select ones you do not want to show up? I tried leaving them blank in the text label section, but it still shows an empty box. Let me know if this was ever a function that I am missing. Thanks! Scottby mycustomhoodies - General Discussion
Alex, This works perfect! I was able to do away with the refresh link then and it does update in real time. It does have just a little lag you can notice when it is rechecking, but not too bad and not sure a user is going to notice it over someone that has spent so much time in RTD. Thank you so much! Scottby mycustomhoodies - General Discussion
Alex, No worries! Take your time with your house! Just wanted to see if it was possible. Thanks!by mycustomhoodies - General Discussion
I've decided that I'm going to ask questions in here in hopes that we get this board moving again! Working on a new designer and hoping it maybe gets people going with this again. Alex, my question is this - within the designer, it shows you the color count. The only way for it to update is if you hit the "refresh" link. Is there a way to make so when an element is added, it just rby mycustomhoodies - General Discussion
Not sure about this issue, but I couldn't even get to upload because for some reason when logged in, the upload button on my designer is shifted over to the right and out of screen. I don't believe that was the case before. I just had a returning customer also say they cannot get to that upload button as well so this is something new. Not sure if the two are related but have not had this issueby mycustomhoodies - General Discussion
Craig, Are you just looking for the link to a specific product? If so, from the side panel you can go: 1. Product Options 2. Manage/Define Products 3. You may have to dig down in you categories, but from there, there will be a column that says "Name/Direct Link". If that is not what you are looking for, I hope you can find it. Scottby mycustomhoodies - General Discussion
Alex, Thanks for implementing that change! Worked perfect! As far as the saved design issue, maybe it was because I saved with the same e-mail that is the same as my account login for the admin of RTD. Not sure, but tried it with a different e-mail address and it worked so maybe it was just a glitch, but I will keep an eye on it. Thanks for this improvement!by mycustomhoodies - General Discussion
Yeah, it definitely looks like a frame issue because I tried my site (and my future setup I am working on) and I wasn't having any issues at all. Hope you guys can figure it out. That's a lot to move around if you are using frames. Best of luck!by mycustomhoodies - General Discussion
cos - Yes, that is exactly what needs to happen. Tried to do it on my own but just don't know enough about API to do it.by mycustomhoodies - General Discussion
Yes, with Zapier it lets you bring in pretty much any API data you want and then can automatically send it to another app or program. It's pretty neat. I tried setting it up last night, but I just don't think I know enough about API. I have a hosted Wordress press site on a server I was trying to do it with, but I kept getting errors specifically about the file I have on my server. Just wasn'by mycustomhoodies - General Discussion
Has anyone tried to use Zapier integration? I was just curious as this could possibly be extremely helpful. Basically, I am trying to pull a new order out of RTD API, and then it goes to Zapier, and then it will automatically create a new card in something like Trello. Anyone have any experience with this? I've tried to get it to work and can't figure it out. Any help would be appreciated.by mycustomhoodies - General Discussion
Alex, Was just looking over e-mail templates and wanting to refresh them. A couple items of discussion: 1. On the "order submtital to company" and "order submittal to customer" it's always bothered me that at the top of the e-mail, it shows the date, e-mail sent to and link to admin on the company one, and then on the customer it shows the date and their e-mail. It jby mycustomhoodies - General Discussion
Alex, Not sure what this means? Is this a new set of buttons that have been added? Is it something we turn on or off or is it automatically off? Is it something that is in a menu on the front end. Confused as to where it is and what it looks like. Thanks! Scottby mycustomhoodies - Announcements from the RealTimeDesigner Team
Hey guys! Can't believe I completely missed this thread! Was coming to look for something like this and never saw this one. So a couple thoughts - With browsers really making it known now that sites are not secure, are any of the other stores (or even on the RTD end of things) seeing a huge decline in sales through real time designer? My traffic is way down because my site is not mobile andby mycustomhoodies - Announcements from the RealTimeDesigner Team
UPDATE: I downgraded my version of Wordpress so that fixes it in that sense and is not showing all the errors on the front end. I want to be on the current version of Wordpress for security reasons, so when you get a change Alex, let me know and I can send you a screen shot of what the site looked like with the errors. Thanks!by mycustomhoodies - General Discussion
Just looked at the error log for this within the plugin folder and it looks like this has been a problem from the get go possibly, but now its just showing up on actual wordpress pages maybe: [14-Oct-2012 21:06:53] PHP Parse error: syntax error, unexpected T_STRING in /home/swonk13/public_html/mycustombandmerch/wp-content/plugins/auto_post_from_api/savepro.php on line 357 [14-Oct-2012 21:07:by mycustomhoodies - General Discussion
Alex, So I have been using an old version of the wordpress API plugin that you guys initially made. You came out with that second version and I was in too far with the first to abandon at that point. Usually, my Wordpress updates automatically and I go to check the site just to see if everything looks ok. I got the update notification today from Wordpress and went to check the site andby mycustomhoodies - General Discussion
I started noticing about 2 weeks ago that I would miss the e-mail coming in for an order coming through. It has now gotten to the point where I am maybe getting 1 in every 6 e-mails for orders. And sometimes I get the payment notification e-mail, but not the order summary e-mail, sometimes nothing at all of the 2 e-mails you should get and I just find it in backend. I am not sure if anyone elsby mycustomhoodies - General Discussion
Yes! Awesome Alex. Yes, would only need the e-mail anyway to send them special offers. Thanks for doing this!by mycustomhoodies - General Discussion
I know we have the export registered users function which is awesome. My question is, does that list include people that buy, but do not register on the site? I know we have quite a few user that don't register before buying. My thought in this as well, is we could even create a separate mailing list of those that have bought before that we could run a special promo for more geared toward retuby mycustomhoodies - General Discussion
Sounds great Alex. Cannot wait to talk this through with you. Just an example - had someone contact me right now, had incredibly high resolution artwork (way better than was needed to print). We could get the background removed in the designer, so I had him send me the file and I removed the background. We both uploaded it and still got thousands of colors. We both reduced it and reduced itby mycustomhoodies - General Discussion
Hey guys and Alex, This has always been a problem, but the more orders and more traffic my site gets, the more I am seeing a serious need to fix this issue. Users uploading artwork to the site where color count is needed is just a real problem at the moment. Here is currently what we get phone calls, chats and e-mails about probably 5-6 times a day. The user uploads their "1 cby mycustomhoodies - General Discussion
looks like it is a css issue on my end. Will try and work it out. Sorry about that!by mycustomhoodies - General Discussion
Alex, Just today I had someone tell me that the links at the top of the designer are not opening anything. I checked it out and I had the same issue in Chrome and Firefox, but it was not an issue in Safari. When you click on the links, it shifts everything else below it down like 20-30 pixels throwing off the whole layout. I really haven't done anthing to my CSS in a year so not sure what theby mycustomhoodies - General Discussion
I am on Windows 7 but tried both versions of Chrome like Alex did and it worked fine. Probably a Windows 8 issue.by mycustomhoodies - General Discussion
In the last week to a week and a half, artwork outputted as JPG or PNG will have a white box behind cliparts. It will cover up layer behind as well. Sometimes the whole area is white where a clipart is and you can't even see anything. Wondering what this issue is. This is something that has not happened before. It is happening when users use our own EPS files that are uploaded to RTD.by mycustomhoodies - General Discussion
Hey guys, some of you may know me from years ago and there may be some here that are new to RTD that have no idea who I am. I have decided I wanted to get back involved in the RTD forum after being absent for about a year/year and a half. I originally got involved back in 2009 when I stumbled upon RTD when looking for an online designer for one of my sites, mycustomhoodies.com. I was pleasedby mycustomhoodies - General Discussion
I literally just encountered this problem last night and got on here to see if this has been an issue and here it is first thread haha, unreal. I have done tons of transactions in the last 2 years on mycustombandmerch.com and everything is going amazing, so I was surprised this was the first time I had faced this problem. I had a customer that created some products and ordered them. Did notby mycustomhoodies - General Discussion
Ahhh!!! awesome. I am still on the first version and did some hard coded edits to the plugin so I probably can't upgrade to 2.0 as I am too far in and have almost all my products created with the first version. Can't wait to see someone use the 2.0 version.by mycustomhoodies - Announcements from the RealTimeDesigner Team