Differences
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eula [2012/03/05 09:53] mark [Terms and Conditions] |
eula [2014/10/03 05:06] (current) mark [3. Fees] |
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==== 3. Fees ==== | ==== 3. Fees ==== | ||
- | * 3.1 You agree to pay the fees on the terms stated in the Fee Schedule. Past due balances will be subject to a late payment charge equal to one percent (1%) per month. | + | * 3.1 You agree to pay the fees as shown. Past due balances will be subject to a late payment charge equal to one and one half percent (1.5%) per month. |
- | * 3.2 The maximum disk storage space provided to you at no additional charge is 5 GB. System data such as community clipart is not counted in measuring your disk space used. If the amount of disk storage required exceeds these limits, you will be charged Licensor's then-current storage fees. Licensor will use reasonable efforts to notify you when the space approaches this limit. | + | * 3.2 Fees quoted are based on anticipated use and resources. If upon review, your usage of the service increases significantly faster than other clients, fees will be adjusted with 30 days notice. Our goal is to provide RealTimeDesigner for 1% or less of your sales but this is not always possible for all business models. |
+ | * 3.3 RealTimeDesigner will provide 3 months notice of any proposed fee increases for existing users due to incremental growth or inflation. | ||
+ | * 3.4 RealTimeDesigner will provide a billing credit of 1 day for any day which the RealTimeDesigner is not available for service for 1 hour or more due to technical difficulties of its code or servers. This does not apply to carrier or other outages beyond the data centers housing our equipment. | ||
==== 4. Termination ==== | ==== 4. Termination ==== | ||
* 4.1 The Services will be automatically renewed upon the expiration of the then current License Term, unless you give Licensor written notice prior to the end of the then current License Term, of your intention to terminate the Services. | * 4.1 The Services will be automatically renewed upon the expiration of the then current License Term, unless you give Licensor written notice prior to the end of the then current License Term, of your intention to terminate the Services. | ||
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- | ==== 13. Cancellation and Refund Policy ==== | + | ==== 13. Refund Policy ==== |
- | IGOODZ, INC. will honor a thirty day “Money Back Guarantee” which will refund to Company, with credit to the same purchasing method, a refund of initial annual prepaid purchase amount, or the first month of a month to month subscription including the initial set up fee. For month to month subscriptions, cancellation of subscription beyond 30 days of initial purchase warrants no refund of initial setup fees or any monthly fees incurred prior to the effective date of cancellation. For cancellation of annual subscriptions, cancellation during the initial year will warrant a pro rata refund credit to the same purchasing method of the unearned subscription for the balance of the initial subscription year minus the set up fee for the month-to-month subscription. | + | IGOODZ, INC. will honor a thirty day “Unconditional Money Back Guarantee” which will refund to you, with credit to the same payment method, a refund of initial prepaid setup fee, less any expenses to date, for any setup work that has been completed as of the notice of intent to cancel. Expense to date shall include all work done to install the software including acitvation, customization, training and technical support at the published rates, as determined by the level of skills required for the tasks performed. After 30 days, Cancelation will be in accordance with aforementioned Termination Policy. |
==== 14. Miscellaneous ==== | ==== 14. Miscellaneous ==== |