Thanks! By the way, I just spotted a typo in my text. I have "for for login", instead of "for login".by NSFGraphics - General Discussion
How about: Please use only letters or digits with no spaces for the login. Please use only letters or digits for for login. No spaces. Please use only letters or digits for for login. Spaces are not allowed. Please use only letters or digits for for login. Spaces, and special characters (@, &, *, etc.), are not allowed. -- The space bar is the biggest culprit, but I have hadby NSFGraphics - General Discussion
Alex, We need to alter our registration error message to let people know that spaces are not allowed in usernames. Is that something easy for me to change?by NSFGraphics - General Discussion
Alex, I was just about to post the same thing. There is now a known issue with our main site causing editor, and api issues. I figured that might be where the problem was coming from. Thanks for the confirmation!by NSFGraphics - General Discussion
One thing I have discovered is that when the page loads properly and I click our logo to return to out store page, when I return to the designer, everything is distorted as in the attachment in my first post. This happened in Firefox, Chrome, and Explorer, on two different computers.by NSFGraphics - General Discussion
Alex, It's happening again. Same issue in Firefox, and Chrome. Explorer still displays header normally. It occurs for all items.by NSFGraphics - General Discussion
Alex, I reinstalled Firefox, and now everything looks correct. Firefox was checked on two different computers last night, and everything looked fine.I will update if anything changes.by NSFGraphics - General Discussion
Alex, At this point, I don't know what's going on. Everything looked fine on my home computer, and this morning it looks fine in both Chrome and Explorer. It's happening on every product in the design tool, but only in Firefox. I cleared everything and restarted Firefox, but it still doesn't load the header properly. I am going to try a reinstall of Firefox.by NSFGraphics - General Discussion
Update 2: Now it's happening in Chromeby NSFGraphics - General Discussion
Update: It appears to be happening in Firefox only.by NSFGraphics - General Discussion
Alex, I was updating image links in our header when it all fell apart. I re-uploaded the header code from last year, and it was still messed up. See attached file. Can you tell me what went wrong?by NSFGraphics - General Discussion
Alex, As we have added more products to our drop down menu, I have noticed a problem with our templates covering the bottom row of the drop down menu. Do you have any suggestions to fix this? Is this the result of the change that was made to bring the template to the foreground? Any help would be welcome. Thanks in advance!by NSFGraphics - General Discussion
That was it. With the option set as "No", the weight issue didn't click. Thanks!by NSFGraphics - General Discussion
Alex, We are hearing from customers about weight/shipping issues. We recently had a customer order 22 items with a weight of 0.25 lbs.each. Instead of seeing a total weight of around 5 lbs, the weight is displayed at around 50 lbs. Could this be a system issue, or something we need to adjust?by NSFGraphics - General Discussion
Alex, We are starting to receive orders without shipping charges applied. It is not all orders, and it is not restricted to one item. I created a test order and chose a shipping option, but on the payment screen only the item amount was shown, with no shipping added. In one order the ship cost line was missing, and in another the shipping was $0. Thoughts?by NSFGraphics - General Discussion
Alex, Is it possible to add a product option that will show up as an item in the cart when selected. For example: A customer adds a product to his/her cart. One of the product options is "Buy One, Get One", but when the customer selects the option, the total items in cart remains 1. It doesn't reflect the additional product. Is there some setting for this?by NSFGraphics - General Discussion
Alex, We have two orders marked as paid, yet we have received no payment information. It has happened on to products we have recently added/tweaked. All other paid orders have processed normally. Any thoughts?by NSFGraphics - General Discussion
Alex, Can the size of the cart window, as well as, the boxes contained within, be resized? We would also like to adjust the size of the box containing the generating bar when adding to, and updating the cart (Both the large box and the red bordered box inside.) +1. Our logo appears below the generating bar when adding to, and updating the cart. Where is that logo being pulled from? We areby NSFGraphics - General Discussion
Alex, We are trying to space things out in our cart to let things breathe. I have spaced out the Product Options, but I want to increase the spacing between Total Price, Update, and Remove from Cart. Where and how should I do that?by NSFGraphics - General Discussion
Alex, I was working on a template, and noticed something odd. My stock image was exposed along the top edge of my foreground image . My foreground image is 600px x 600px. Is this something that can be corrected on my end, your end, or is this the nature of the beast?by NSFGraphics - General Discussion
In the screenshot below, the top image was colored in RGB mode in Illustrator using the swatches I created. The bottom image was colored using the same colors in the design tool. The difference between the reds is negligible, but the lime green is dramatic.by NSFGraphics - General Discussion
I should have thought about that because I had a similar problem last year with some web images. Thanks!by NSFGraphics - General Discussion
Yep. I changed the color mode when I created the swatches, but I forgot to do the same for the individual images.by NSFGraphics - General Discussion