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Order Payment Issue

Posted by NSFGraphics 
Order Payment Issue
April 12, 2017 04:32PM
Alex,
We have two orders marked as paid, yet we have received no payment information. It has happened on to products we have recently added/tweaked. All other paid orders have processed normally. Any thoughts?
Re: Order Payment Issue
April 13, 2017 03:22AM
Products should relly not affect result of payment operations.
The order numbers would be needed for me to check what happened.
Also, order numbers not older than 24 hours would be better as there are some temp files that carry details of the payment screen which are normally removed after such timespan
Re: Order Payment Issue
April 13, 2017 10:24AM
Got it, thanks!
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