I would appreciate it if the vertical text option could be disabled for certain products.by ryan_kik - Announcements from the RealTimeDesigner Team
Excited to try this out!by ryan_kik - Announcements from the RealTimeDesigner Team
Ticket submitted.by ryan_kik - Announcements from the RealTimeDesigner Team
Is there anything else I may have clicked that would override the "product templates only" function? I'd like to figure it out without having to pay for a support ticket, if possible.by ryan_kik - Announcements from the RealTimeDesigner Team
I already have the "Enable Designer Only (product templates only)" selected. When I'm in the designer mode I can click on Product Templates and it shows the correct template, but it doesn't automatically apply itself.by ryan_kik - Announcements from the RealTimeDesigner Team
So, I've made Product Templates for each of my 5 products. For each product, I've set it to the Enable Designer Only (product templates only) What else do I need to do to make it work? I also removed the background image that I was using before.by ryan_kik - Announcements from the RealTimeDesigner Team
So, I want to offer 3 different product categories, with 5 total products all using preset background images. I understand how to make product templates for these, but I want to be able to use the product catalog to link to each of the different products. Can templates only be accessed by the external links?by ryan_kik - Announcements from the RealTimeDesigner Team
If what I need to do works by using a product template, that's awesome! I think I understand how to make the template, but I'm not sure how to make it be the default for a product.by ryan_kik - Announcements from the RealTimeDesigner Team
I'm not sure how many of your current vendors are in the large-format industry, but for our needs, this is fairly important. Could there be a feature added where there are two separate files used... one for the background in the designer window and one to be used in the generated file?by ryan_kik - Announcements from the RealTimeDesigner Team
On the subject of background images I'm running into a problem: We're offering large banners with a preset background image. It seems as if the designer uses the full-resolution image in design mode as opposed to a lower resolution image, and because it's a large file (~22M, it doesn't even load in the designer area. Additionally, when I generate the hi-res image, the background image is not tby ryan_kik - Announcements from the RealTimeDesigner Team
Quote Can we ask the customer to pay shipping on a free item? Shipping is normally related to online payment. So, it is not asked to customer in case the order is a quote order. Unfortunately, if cart value is zero, the order is forced to be quote as there's nothing to pay... which means shipping wouldn't even be shown. I guess the best approach here would be to accept them as quote ordby ryan_kik - General Discussion
For individual products: Is there a way to offer free ground shipping, but charge for next day/2nd day? Can we ask the customer to pay shipping on a free item? If a registered user is placing an order, will there be a screen that shows their default shipping address and allows them to add a new shipping address if desired?by ryan_kik - General Discussion
When an order is placed, is it possible for RTD to generate a file to be uploaded directly to a FTP site? Or can orders only be processed through the email I receive? Is there a way to setup the default for naming files?by ryan_kik - General Discussion
I think I'm figuring it out. Definitely going to have to brush up on my CSS for the design aspect of everything. PROGRESS HAS BEEN MADE TONIGHT!by ryan_kik - Announcements from the RealTimeDesigner Team
Thanks, Alex. That will be very useful for the project I'm working on. I'm guessing this isn't the right place to ask, but suppose we want to have two stores and have one store allow the full range of clipart and one store only allow user-uploaded logos. How would I do that? I'm very new to RTD and haven't had any luck searching the forum.by ryan_kik - Announcements from the RealTimeDesigner Team