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uneditable by user makes element go to top left of screen.

Posted by customsigncenter-1 
uneditable by user makes element go to top left of screen.
August 21, 2018 01:34PM
How can I lock down an element to make it not editable by the user with out it being swept off the template.
Every time in every template that I have ever tried to use this feature what ever clipart, text, or shape gets swept off the template out of place to the upper left hand corner of the template mostly off the template
image 1 - I've locked down all the tools for this element Text 1, but it is still editable to be changed to other text.
image 2 - I've clicked the editable by user to no, see in the upper left hand corner. it never fails to do this. How can I lock down the text to be uneditable and keep it in the correct location on the template?

thanks for your help.
tamara
Attachments:
open | download - rtd-help-1.jpg (561.7 KB)
open | download - rtd-help-2.jpg (542.5 KB)
cos
Re: uneditable by user makes element go to top left of screen.
August 21, 2018 03:24PM
Not exactly sure what you mean, but could it be in the Product -> Configure Generator -> General Settings -> Allow Moving items outside the design area "Disabled"

This keeps things within the bounds of the template and sounds like you have that enabled.
Re: uneditable by user makes element go to top left of screen.
August 22, 2018 11:39AM
Took a little time to find it, but that's your fault.

There's this in your directCSS:
/* TRY TO PREVENT RANDOM 8 Px Shifting of the BG IMG in the DESIGNER */
.imgcontent_notenabled{left: 0px !important; top: 0px !important;}

Now, guess what? that class is the class assigned to images that are disabled elements!
In short, it's jumping up there simply because you forced it to do so.
Re: uneditable by user makes element go to top left of screen.
August 24, 2018 04:28PM
yeah, I don't have anything to do with that. I'll have to send this conversation to the developer (he sits next to me lol)
thank you for finding my problem it has been very frustrating. lol
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