Hello everyone. We were wondering if there was a way we could include a privacy policy or terms of service within the individual products where they have to check off that they agree to the terms in order to move on with their order? Maybe when you click on "Add to Cart" or somewhere inside the cart itself? Thanks!by customsigncenter_1 - General Discussion
Hello everyone. I just had a quick question. I am trying to create a new template in the "Email & Export Templates" section and I want to save it as a .txt file. I want to then save it as a .csv file and have a row of column headers and a second row that will extract information from the individual order. (see attachment: CSV_FILE_EXAMPLE.png) I would like to be able to create thisby customsigncenter_1 - General Discussion
Hey guys. I was wondering if we could possibly have a chance to re-name or add/delete the folders in the Manage Orders area along the top. I don't know about anyone else, but it would be great if we could re-name some of them because we have a lot of different shipping options and we have our sales people going in there as well so we could organize them according to each individual sales person wby customsigncenter_1 - General Discussion
I think that should work for us. Thanks for that suggestion.by customsigncenter_1 - General Discussion
For us, we create CMS pages on our site. We have hundreds of products (all the same) for each CMS store. Inside each CMS page, we enter the RTD Product Template Link (the designer in an iframe). So, as you can imagine, it would be far easier to create 100 CMS pages one time, then export the database tables for those products, importing them into a new database for a different site on a difby customsigncenter_1 - General Discussion
Essentially we were hoping to identify the domain from which the order derived, since we sell identical RTD products from multiple sites (domains). This would allow us to create, update and manage our products once (in RTD), use the same RTD product designer link across multiple domains, and still know which domain the order came from. Instead, we have to clone all of our RTD products for eby customsigncenter_1 - General Discussion
We would like to capture the order page url for each order within one of our RTD stores. Based upon our understanding of RTD, we think a simple way to accomplish this would be 1. Initialize a js variable containing the current page's URL via RTD's CONFIGURE STORE LAYOUTS (header or footer code) area. 2. And write that variable to a HIDDEN text input using RTD's ORDERS, Manage Requested ONby customsigncenter_1 - General Discussion
If you have a color super category and then two sub categories, is there a way to hide the super category from the actual drop down list in the designer area when you go in to change a color?by customsigncenter_1 - General Discussion
Thanks a lot, Alex. We'll check it out and put it to great use. Appreciate the great support.by customsigncenter_1 - General Discussion
Perhaps a happy medium ground is to add a timestamp field 'deleteDate' that is normally null, and have a cron job run that permanently deletes all marked for deletion records that are, say, 10 days stale. That would allow the admin a grace period to remove the marked for deletion status when records are moved to the "deleted" category. To go further, you could even automate an an emaiby customsigncenter_1 - General Discussion
Hello Alex. Is there a way to delete orders once we move them into the Deleted Orders folder? We have about 119 orders in there (about 95% of which are ours that are test orders) and we want to delete them permanently from the list. Please let us know if we have that option or how I can find that option. Thank you!by customsigncenter_1 - General Discussion
Ok. Sounds good. Thank you for working on that for us sir!by customsigncenter_1 - General Discussion
Hello guys. I was just wondering if you found out how we could change the dimensions of the grid in the tool itself. Is there a way we could do it uniquely by each individual product or product category? Thank you!by customsigncenter_1 - General Discussion
Correct sir. If we could have the same option for all clipart like we have for fonts and shapes that would be great!by customsigncenter_1 - General Discussion
I give a second vote for the new WordPress plugin....or any CMS plugin for that matter. Everyone has a preference, I suppose, whether Magento, Joomla, WordPress, etc...... I don't even care what CMS it is at this point; just want to see the fullest integration possible where the benefits of the chosen CMS platform are married to seamless importing of RTD categories and products. Chris.by customsigncenter_1 - Announcements from the RealTimeDesigner Team
Is there any way you suggest that we can separate children color categories for clipart? At least for us, if you add a clipart and it's one that has only one color assigned to it, the colors still show up all together instead of separated like in fonts and shapes.by customsigncenter_1 - General Discussion
I have PM'd you a URL showing the problem and included our site credentials (the site currently requires authentication to view content). FYIby customsigncenter_1 - General Discussion
In latest version of FireFox for Win7, and intermittant issue (not experienced in Chrome Browser yet). See screenshot images for more info. DETAILS: There is an inline css set (presumptively through javascript in RTD), that adds an 8px left and top position (absolute positioned element) on SOME of our templates, and not others. RESULTS: Our templates that have the issue are using oby customsigncenter_1 - General Discussion
Playing with this for the first time, on WP version 3.9.1 Getting an error when after clicking publish -> save: Uexpected $end on line 1 of savepro.php I'm guessing that has to do with the way files are included/required at the top of the file, which is causing a nesting of php script tags, in form of : <?php some code in the savepro file <?php some code from an includedby customsigncenter_1 - Announcements from the RealTimeDesigner Team
I thought so, Alex. We do use the live quotes from UPS servers, and added the Local Pickup CSV file as a free shipping option for Ohio residents.by customsigncenter_1 - General Discussion
Interesting, if I understand correctly, that RTD hosts UPS shipping tables, and references those tables in determining the number of zones and cost. I assumed RTD used the UPS API, connecting through our UPS account license, username and password to receive live shipping quotes based upon our UPS account. (UPS provides discounted rates to some of their customers, based upon how many packageby customsigncenter_1 - General Discussion
Our take-away from the two responses (thanks for responding, btw): There is no way to hide the local pickup (zero dollar shipping), based on a state or set of zip codes. Our thinking was that we could define a shipping zone (in our case, Ohio, let's say as "Zone 2") and then define all other US states as something else (e.g., Zone 1). Ohio = 2 All Other US States = 1 Havingby customsigncenter_1 - General Discussion
Well, we reviewed your tutorial on shipping costs again and spent about 4 hours this morning using trial and error (for example, we've set up all states with zone 2 and then Ohio we made zone 1. We wanted Ohio to have a local pickup "$0" option, and for that option not to be shown to customers who enter in a non-Ohio shipping address. We tried switching the show zero options to yes or nby customsigncenter_1 - General Discussion
Hello Alex. We're trying to figure out how we can hide the Local Pickup field (that has a $0 shipping fee assigned to it) in our shipping when someone outside the state orders an item. We saw the instructions where it says: "A note about the "SHOW ZERO VALUES" option: Generally, zero values will not be shown as options for customers, as such a value may indicate the option isby customsigncenter_1 - General Discussion
I knew there had to be a way. Thanks, Alex.by customsigncenter_1 - General Discussion
Since 2003, the law in our (US) state is that we must pay sales tax for shipping/delivery costs that we charge to our customers. This tax, of course, only applies to buyer's whose address is within our state. So we have the problem of creating our invoices that add in the sales tax for shipping costs, which turns out to be $x.xx more than the final price the customer actually paid during RTDby customsigncenter_1 - General Discussion
As you said, Alex, this label is utilized in a lot of places... (see image attachment) which is a screenshot of RTD admin orders->manage orders (-> order details). The "Each" text label appears here when the label is set to an empty string. QUESTION: Can you extend the text label variable (OR_CONSTANT) you've created to this order details page? Link: Screenshot of oby customsigncenter_1 - General Discussion
Thanks for addressing this so promptly. It seems to work as desired.by customsigncenter_1 - General Discussion
Thanks for the update, Alex. I think these sorts of updates to RTD represent progressive improvements to the admin user's experience and satisfaction. .... I will send you a reminder in a couple of weeks to reconsider this change. Best regards.by customsigncenter_1 - General Discussion
Bumping this for you Alex, as you requested. Thanks!by customsigncenter_1 - General Discussion